In the unfortunate event that you need to make a claim, we’ll do our best to make the process as simple and efficient as possible.
It is important that you read the terms and conditions for your policy carefully before proceeding to make a claim, as the reason for claiming may or may not be covered under your insurance policy. The answers to our questions or the designated claims administration team will be the basis of consideration of your claim. You must ensure that all information is true and correct to the best of your knowledge and belief, and that all material facts have been disclosed. Failure to do this may mean that your policy and claim becomes invalid.