£0.00/item per month
Customer Services

Make a Claim

We appreciate how frustrating it is when your appliance goes KAPUT!


Register a Claim by Phone

  • Just call the Claims Line FREE on 0800 999 7878 "Option 1" Make a Claim
  • The Claims Line is open Mon-Fri (09:00-17:30)

 

Out of Office Hours 

  • We know that broken appliances don't understand opening hours 
  • You may need to register a claim at any hour of the day
  • 24/7/365 your call will be answered by our Out of Hours Team
  • They will take your details and arrange for a Claims Agent to call you back during opening hours

 

 

Register a Claim Online

  • If you prefer you can log in to your KAPUT MyAccount and register a claim, we will then arrange for a Claims Agent to call you back as soon as possible
  • You will need your Username and Password from your welcome email 

Make a Claim

 

  • You can email us to register a claim at hello@kaput.co.uk 
  • Please include as much detail as possible about the appliance and the problem, we wil then arrange for a Claims Agent to call you back as soon as possible
  • Or send a web message now from this website...

 

Make a Claim

 

 Any Problems?

  • If you are unhappy with any aspect of the Engineer Network's claim or repair - please let us know at Customer Services as soon as possible
  • We are focused on our customers receiving the service we expect - get in touch and we can get involved
  • Call 0800 999 7878 "Option 3"
  • Email hello@kaput.co.uk
  • Contact us by Webform
  • Contact us by LiveChat


 

Call: 0800 999 7878