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We have tried to make this site as accessible as possible with any browser. We are aware that consumer needs are often diverse and standard guidelines do not always satisfy individual concerns. If you do have any specific problems using this site, please let us know and we will make every effort to help you access our content. Please call 0800 999 78 78 if you’d like to receive any information over the telephone.

Text size

Although the Text Size itself cannot be amended, all modern browsers will have the ability to Zoom into the page, enlarging the whole screen (including the text). Alternatively, if you find the images distracting, you can click to ‘enter reader view’, located within your URL bar. All pages are coded using a DIV layout that's responsive, so it adapts to the window size, and makes it easy to zoom in for example.

Website colours

You can set your browser to apply certain rules about font colour, background colour and font face automatically to all web pages you visit. In Internet Explorer, for example, select the Tools menu – Internet options. Then select the Colours and Fonts of your choice. Once you have done this, select the Accessibility button and check the boxes to ignore font sizes, styles and colours specified on web pages (it will use your defaults instead).

Viewing PDFs (Portable Document Format)

Some of our documents are in PDF format which means they can only be viewed using Adobe Reader. This software is available free of charge from the Adobe website.

All PDF documents on this site will open in a new tab window. After viewing or printing the document, you can close the new Web browser window by using the close button at the top right hand corner. Adobe also offer other useful resources and tools to aid the accessibility of PDFs, these can be accessed from their website.


Our website has been designed in a responsive format to ensure accessibility across a multitude of portable devices.