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Most Common Home Emergencies

  • Pest %
  • Roofing
  • Plumbing & Drainage
  • Heating
  • Electrical

Online Account 24/7

Access your online account 24/7. Whether you simply want to view your policy documents or request to make policy changes, you can do so easily through your unique online account.

Easy Communication

If you have any questions or need help, get in touch via Live Chat, telephone, post, email or via our Twitter support page @kaput_support. See our Contact page for more information.

Quick Cover

Our easy to use website and simple application process, should make sure that you have a smooth journey, when trying to purchase any of our insurance products.

  • Mechanical and Electrical Breakdown.
  • Accidental Damage.
  • £2,000 or £3,000 annual cover limit.

Our appliance insurance is there to give you peace of mind in the event your appliance on cover breaks down. Although we want to help you as much as we can during difficulties such as appliance breakdowns, we cannot cover all problems which occur. Please see the key policy exclusions below.

  • Any appliance over 10 years old.
  • Cosmetic Damage.
  • Call out charges where a fault cannot be found with the Appliance (s).
  • Equipment which was not working in accordance with the manufacturer’s specification before the policy was taken out, including pre-existing fault.
  • Any deliberate damage.

Policy Terms and Conditions

Annual Cover Limit – £2,000

IPID (Insurance Product Information Document)

Annual Cover Limit – £2,000

Policy Terms and Conditions

Annual Cover Limit – £3,000

IPID (Insurance Product Information Document)

Annual Cover Limit – £3,000

Got a Question?

If you need help or assistance, then make sure you get in touch:

 

Call Us Freephone 0800 999 7878

Email Us hello@kaput.co.uk

LiveChat with us 

 

Got a Question?

If you need help or assistance, then make sure you get in touch:

Call Us Freephone 0800 999 7878

Email Us hello@kaput.co.uk

LiveChat with us 

 

Or browse some of our most common FAQs

You can insure up to 10 appliances per property on cover. If you are landlord, you can insure as many properties as you need under one policy! Please note a minimum of 3 appliances are required per property insured.

Although we can cover most brands, you may have an appliance which does not appear on our list. Its no problem, just select ‘Other’ and make sure you include the model number, or you can send us an email at customerservices@kaput.co.uk.

You can pay either monthly via direct debit or annually by debit/credit card.

You certainly can! We provide appliance insurance cover for home owners and landlords.

Just call our Freephone number 0800 999 7878 and choose Option 1. Or you email the claims administrators at claims@pexinsure.com

Got a Question?

If you need help or assistance, then make sure you get in touch:

Call Us Freephone 0800 999 7878

Email Us hello@kaput.co.uk

LiveChat with us 

 

Or browse some of our most common FAQs

A sudden and unexpected event which, if not dealt with, would, in the reasonable opinion of the helpline:

  • render the home unsafe or insecure; or
  • damage or cause further damage to the home; or
  • cause personal risk to You.

You can pay either monthly via direct debit or annually by debit/credit card.

This depends on what you select when you set up the policy. We offer a £95, £50 or no excess option.

You certainly can! We provide Home Emergency and Boiler insurance for home owners and landlords.

Just call our Freephone number 0800 999 7878 and choose Option 1. Or you email the claims administrators at claims@pexinsure.com

Do you look after 5 or more properties?

Get in touch with one of our personal account managers

Bespoke Pricing

We can tailor the price of cover for you, to protect the properties that you manage.

24/7 emergency line

Our 24/7 claims line gives you peace of mind knowing any issue covered can be reported no matter what time it is.

Dedicate Account Handler

You will have your own account handler who will help make managing your portfolio easier.

Tailored Products

Offering you a tailored service by providing various cover options and excesses to suit your cover needs.

Call us on Freephone 0800 999 7878 (Option 2)

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