- Mechanical and Electrical Breakdown.
- Accidental Damage.
- £2,000 or £3,000 annual cover limit.
Most Common Home Emergencies
- Pest %
- Roofing
- Plumbing & Drainage
- Heating
- Electrical
- Pest %
- Roofing
- Plumbing & Drainage
- Heating
- Electrical
Online Account 24/7
Access your online account 24/7. Whether you simply want to view your policy documents or request to make policy changes, you can do so easily through your unique online account.
Easy Communication
If you have any questions or need help, get in touch via Live Chat, telephone, post, email or via our Twitter support page @kaput_support. See our Contact page for more information.
Quick Cover
Our easy to use website and simple application process, should make sure that you have a smooth journey, when trying to purchase any of our insurance products.
Our appliance insurance is there to give you peace of mind in the event your appliance on cover breaks down. Although we want to help you as much as we can during difficulties such as appliance breakdowns, we cannot cover all problems which occur. Please see the key policy exclusions below.
- Any appliance over 10 years old.
- Cosmetic Damage.
- Call out charges where a fault cannot be found with the Appliance (s).
- Equipment which was not working in accordance with the manufacturer’s specification before the policy was taken out, including pre-existing fault.
- Any deliberate damage.
-
Policy Terms and Conditions
Annual Cover Limit – £2,000
-
IPID (Insurance Product Information Document)
Annual Cover Limit – £2,000
-
Policy Terms and Conditions
Annual Cover Limit – £3,000
-
IPID (Insurance Product Information Document)
Annual Cover Limit – £3,000
Got a Question?
If you need help or assistance, then make sure you get in touch:
Call Us Freephone 0800 999 7878
Email Us hello@kaput.co.uk
LiveChat with us
Got a Question?
If you need help or assistance, then make sure you get in touch:
Call Us Freephone 0800 999 7878
Email Us hello@kaput.co.uk
LiveChat with us
Or browse some of our most common FAQs
You can insure up to 10 appliances per property on cover. If you are landlord, you can insure as many properties as you need under one policy! Please note a minimum of 3 appliances are required per property insured.
Although we can cover most brands, you may have an appliance which does not appear on our list. Its no problem, just select ‘Other’ and make sure you include the model number, or you can send us an email at customerservices@kaput.co.uk.
You can pay either monthly via direct debit or annually by debit/credit card.
You certainly can! We provide appliance insurance cover for home owners and landlords.
Just call our Freephone number 0800 999 7878 and choose Option 1. Or you email the claims administrators at claims@pexinsure.com
Got a Question?
If you need help or assistance, then make sure you get in touch:
Call Us Freephone 0800 999 7878
Email Us hello@kaput.co.uk
LiveChat with us
Or browse some of our most common FAQs
A sudden and unexpected event which, if not dealt with, would, in the reasonable opinion of the helpline:
- render the home unsafe or insecure; or
- damage or cause further damage to the home; or
- cause personal risk to You.
You can pay either monthly via direct debit or annually by debit/credit card.
This depends on what you select when you set up the policy. We offer a £95, £50 or no excess option.
You certainly can! We provide Home Emergency and Boiler insurance for home owners and landlords.
Just call our Freephone number 0800 999 7878 and choose Option 1. Or you email the claims administrators at claims@pexinsure.com
Do you look after 5 or more properties?
Get in touch with one of our personal account managers
24/7 emergency line
Our 24/7 claims line gives you peace of mind knowing any issue covered can be reported no matter what time it is.
Dedicate Account Handler
You will have your own account handler who will help make managing your portfolio easier.
Tailored Products
Offering you a tailored service by providing various cover options and excesses to suit your cover needs.
Call us on Freephone 0800 999 7878 (Option 2)
GET 20% OFF
Enter the Promo Code below at the checkout and get 20% off all appliance insurance policies.
Promo Code: XXXXXXX
Low Cost
Our insurance is flexible and affordable. Go to our OFFERS page to see what you could save!
14 Day Money Back Guarantee
If you find that the cover is not for you, just let us know within 14 days and we will give you a full refund.
Flexible Payment Options
We give you the option to pay for your policy on a monthly or annual basis, making your life easier!
Fast Claim Settlement
Whether we look to repair or settle a claim, we do our best to act fast giving you total peace of mind.
Testimonials
I’m a new customer to Kaput and so far I’ve been really impressed by the easy to use website and excellent customer service. It was a trouble free process to sign up. Thank you!
Very happy with the price and a very helpful customer service agent who answered all of my questions. I would definitely recommend!
Called Kaput as I had a fault with my Beko washing machine. I had a very helpful lady on the phone who arranged for an engineer to come out the next day. Engineer arrived and fixed my machine. Couldn’t ask for anything more. Great Service.
Got a Question?
Policy Details
- Mechanical and Electrical Breakdown.
- Accidental Damage.
- £2,000 or £3,000 annual cover limit.
Our appliance insurance is there to give you peace of mind in the event your appliance on cover breaks down. Although we want to help you as much as we can during difficulties such as appliance breakdowns, we cannot cover all problems which occur. Please see the key policy exclusions below.
- Any appliance over 10 years old.
- Cosmetic Damage.
- Call out charges where a fault cannot be found with the Appliance (s).
- Equipment which was not working in accordance with the manufacturer’s specification before the policy was taken out, including pre-existing fault.
- Any deliberate damage.
-
Policy Terms and Conditions
Annual Cover Limit – £2,000
-
IPID (Insurance Product Information Document)
Annual Cover Limit – £2,000
-
Policy Terms and Conditions
Annual Cover Limit – £3,000
-
IPID (Insurance Product Information Document)
Annual Cover Limit – £3,000
Call Freephone Now